The role of a personal assistant
By the end of this online course you will:
- Recognise the difference between the medical and social models of care.
- Have insight into the day to day work of a PA.
- Have an overview of how employment law applies to PAs.
- Understand attitudes to equality.
- Appreciate the unique relationship between a PA and their employer.
The course consists of short sections containing case studies and videos. Each section has a simple multiple choice test at the end.
It should take an hour or two, but you don't have to complete it in one go. Your progress is saved as you go along, and you can pick up at any time.
When finished you will receive a certificate of completion. You can print this off for your records.
It is entirely free to take the course. All you need is an email account. Simply sign in or create an account here to unlock the modules below.
| Module 1 | Introduction |
|---|---|
| Unit 1 | What will this course cover? |
| Module 2 | Care Models |
| Unit 1 | The Traditional Versus the Social |
| Unit 2 | Real Life Scenarios |
| Unit 3 | Scenario: 6:30am |
| Unit 4 | Scenario: Pub Lunch |
| Unit 5 | Scenario: Earlier Start |
| Unit 6 | Scenario: Late Arrival |
| Unit 7 | Scenario: Rota Swap |
| Unit 8 | Traditional Versus Social: Summary |
| Module 3 | What is a Personal Assistant? |
| Unit 1 | Being a carer or PA |
| Unit 2 | Skills and Qualifications |
| Unit 3 | Is PA Work For Me? |
| Unit 4 | General Requirements & Summary |
| Unit 5 | Support and Training Opportunities |
| Module 4 | Boundaries and Relationships |
| Unit 1 | Boundaries and Relationships: Introduction |
| Unit 2 | Scenario: Painting Nails |
| Unit 3 | Scenario: Low Fat or Regular? |
| Unit 4 | Feedback: Low Fat or Regular? |
| Unit 5 | Scenario: Wet, Cold and Windy |
| Unit 6 | Scenario: Personal Care |
| Unit 7 | Feedback: Personal Care |
| Unit 8 | Scenario: Sportswear |
| Unit 9 | Feedback: Sportswear Shop |
| Unit 10 | Scenario: Colour Clash |
| Unit 11 | Scenario: Choosing Meals |
| Unit 12 | Feedback: choosing meals |
| Unit 13 | Scenario: Changed Mind |
| Unit 14 | Summary |
| Module 5 | Keeping and Feeling Safe |
| Unit 1 | Keeping and Feeling Safe: Introduction |
| Unit 2 | Health and Safety when Moving and Handling |
| Unit 3 | The PA’s Perspective |
| Unit 4 | Health and Safety Issues |
| Unit 5 | Scenario: Getting up |
| Unit 6 | Scenario: Fall |
| Unit 7 | Scenario: Forget the Hoist |
| Unit 8 | Scenario: Worn tyre |
| Unit 9 | Scenario: No dropped curb |
| Unit 10 | Medication Issues |
| Unit 11 | Scenario: Tablets |
| Unit 12 | Scenario: Extra Slice of Cake |
| Unit 13 | Feedback: Extra Slice of Cake |
| Unit 14 | Information on Medication |
| Unit 15 | Safeguarding Issues |
| Unit 16 | Scenario: Insulting behaviour |
| Unit 17 | Safeguarding Responsibilities |
| Unit 18 | Hygiene and Cleanliness |
| Unit 19 | Summary |
| Module 6 | Employment and the Law |
| Unit 1 | What are my employment rights? |
| Unit 2 | Contract of Employment |
| Unit 3 | Employed or self employed? |
| Unit 4 | Employed or Self Employed: Summary |
| Unit 5 | Inductions |
| Unit 6 | Scenario: Illness |
| Unit 7 | Scenario: Fault Finding |
| Unit 8 | Scenario: Alcohol |
| Unit 9 | Feedback: Previous Scenarios |
| Unit 10 | Employment and the Law: Summary |
| Module 7 | Equality Issues |
| Unit 1 | Equality Issues |
| Unit 2 | Equality Examples |
| Unit 3 | Employment and the law scenarios |
| Unit 4 | Scenario: Maternity |
| Unit 5 | Scenario: Religious friction |
| Unit 6 | Scenario: Dietary requirement |
| Unit 7 | Scenario: Affair |
| Unit 8 | Feedback: Affair |
| Unit 9 | Equality: Summary |
| Module 8 | Assessment & Completion |
| Unit 1 | Summary and Assessment |
| Unit 2 | Course Completion |