Being A PA

This course is for people who want to be, or are already working as, a personal assistant.

It explains more about the role, why it’s a great job, and how you can find work.

It also has useful information about what to expect when you first start and what learning and development you could do.

Module 1 Introduction
Unit 1 Welcome  
Module 2 So you want to be a PA?
Unit 1 So you want to be a PA - Introduction  
Unit 2 What is a Personal Assistant?  
Unit 3 Personal Skills and Values  
Unit 4 PA Skills and Values  
Unit 5 Why become a PA?  
Unit 6 What do PAs do?  
Unit 7 Person Centred Care  
Unit 8 Looking for work as a PA  
Unit 9 Getting the Job  
Module 3 A Good Start
Unit 1 Module 2: A Good Start - Introduction  
Unit 2 Employment Status  
Unit 3 Your Employment Contract  
Unit 4 Induction  
Unit 5 Confidentiality  
Module 4 Health and Safety
Unit 1 Health and Safety - Introduction  
Unit 2 Health and Safety  
Unit 3 Risk Assessment  
Unit 4 Moving and Assisting  
Unit 5 Infection Prevention and Control  
Unit 6 Safeguarding  
Unit 7 Medication  
Unit 8 Food Hygiene  
Module 5 Difficult Situations
Unit 1 Difficult Situations - Introduction  
Unit 2 Communication  
Unit 3 Effective Communication  
Unit 4 Challenges  
Unit 5 Challenging Scenarios  
Unit 6 Working Together  
Unit 7 What can help?  
Module 6 Development and Wellbeing
Unit 1 Development and Wellbeing Induction  
Unit 2 What is Your Learning Style?  
Unit 3 Training  
Unit 4 Funding for Training  
Unit 5 Wellbeing  
Unit 6 Course Completion