This course explains what you need to do once your PA starts work and how you manage them. It will also examine how you can sort out some of the problems that you might come across.
Module 1 | Start as you mean to go on | |
---|---|---|
Unit 1 | Introduction | |
Unit 2 | Module 1 Overview | |
Unit 3 | Making a Good Start | |
Unit 4 | Checking how things are going | |
Unit 5 | Paying Your PA | |
Module 2 | Developing you as an employer | |
Unit 1 | Module 2 Overview | |
Unit 2 | Developing a Good Relationship | |
Unit 3 | Developing Good Communication Skills | |
Unit 4 | Setting Clear Boundaries | |
Unit 5 | Looking After Your Money | |
Module 3 | Resolving difficult Issues | |
Unit 1 | Module 3 Overview | |
Unit 2 | Scenario 1: Issues with your PA performance | |
Unit 3 | Scenario 1: Considerations | |
Unit 4 | Scenario 2: Other Household members and your PA | |
Unit 5 | Scenario 2: Considerations | |
Unit 6 | Scenario 3: Paying Expenses | |
Unit 7 | Scenario 3: Considerations | |
Unit 8 | Scenario 4: Friendships | |
Unit 9 | Scenario 4: Considerations | |
Module 4 | Serious Issues | |
Unit 1 | Module 4 Overview | |
Unit 2 | When a matter becomes more serious | |
Unit 3 | If you feel abuse is taking place - Safeguarding | |
Module 5 | Training | |
Unit 1 | PA Training | |
Module 6 | Infection Control | |
Unit 1 | Module 6 Overview | |
Unit 2 | Personal Protective Equipment (PPE) | |
Unit 3 | Vaccinations and Testing | |
Unit 4 | Congratulations |