At Active Independence, we firmly believe that the language used in care and support is about much more than just words; it impacts lives. The words chosen can shape attitudes, influence behaviours, and ultimately affect the wellbeing of individuals.

Think Local Act Personal asked people who draw on care and support, along with those who work within it, “Why does language matter to you?” Their insightful responses clearly showed that language has the power to either uplift and include or to diminish and exclude.

When words are chosen that are respectful, inclusive, and empowering, they help ensure that the language of care and support genuinely reflects people living good, fulfilling lives. This means recognising individual strengths, promoting dignity, and fostering a sense of belonging. On the other hand, thoughtless or outdated language can perpetuate stereotypes, create barriers, and undermine a person’s sense of self-worth.

By making conscious decisions about language, we can contribute to a care and support system that truly values and respects every individual.

Learn More: Finding the Right Words

We encourage you to explore the valuable resources from Think Local Act Personal to deepen your understanding of the power of language and how to make your communication more effective and inclusive:
• Why Language Matters: https://thinklocalactpersonal.org.uk/resources/why-language-matters/
• Communicating About Disability: https://thinklocalactpersonal.org.uk/resources/communicating-about-disability/
• Communicating About Neurodiversity: https://thinklocalactpersonal.org.uk/resources/communicating-about-neurodiversity/
• Communicating About Mental Health: https://thinklocalactpersonal.org.uk/resources/communicating-about-mental-health/
• Finding the Right Words: https://thinklocalactpersonal.org.uk/resources/finding-the-right-words/
• Communicating About People Who Draw on Care and Support: https://thinklocalactpersonal.org.uk/resources/communicating-about-people-who-draw-on-care-and-support/