The Role of a Personal Assistant

This course offers an introduction to the role of a Personal Assistant. It will be useful to anyone looking to get into PA work.

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Module 1 Introduction
Unit 1 What will this course cover?  
Module 2 Care Models
Unit 1 The Traditional Versus the Social  
Unit 2 Real Life Scenarios  
Unit 3 Scenario: 6:30am  
Unit 4 Scenario: Pub Lunch  
Unit 5 Scenario: Earlier Start  
Unit 6 Scenario: Late Arrival  
Unit 7 Scenario: Rota Swap  
Unit 8 Traditional Versus Social: Summary  
Module 3 What is a Personal Assistant?
Unit 1 Being a carer or PA  
Unit 2 Skills and Qualifications  
Unit 3 Is PA Work For Me?  
Unit 4 General Requirements & Summary  
Unit 5 Support and Training Opportunities  
Module 4 Boundaries and Relationships
Unit 1 Boundaries and Relationships: Introduction  
Unit 2 Scenario: Painting Nails  
Unit 3 Scenario: Low Fat or Regular?  
Unit 4 Feedback: Low Fat or Regular?  
Unit 5 Scenario: Wet, Cold and Windy  
Unit 6 Scenario: Personal Care  
Unit 7 Feedback: Personal Care  
Unit 8 Scenario: Sportswear  
Unit 9 Feedback: Sportswear Shop  
Unit 10 Scenario: Colour Clash  
Unit 11 Scenario: Choosing Meals  
Unit 12 Feedback: choosing meals  
Unit 13 Scenario: Changed Mind  
Unit 14 Summary  
Module 5 Keeping and Feeling Safe
Unit 1 Keeping and Feeling Safe: Introduction  
Unit 2 Health and Safety when Moving and Handling  
Unit 3 The PA’s Perspective  
Unit 4 Health and Safety Issues  
Unit 5 Scenario: Getting up  
Unit 6 Scenario: Fall  
Unit 7 Scenario: Forget the Hoist  
Unit 8 Scenario: Worn tyre  
Unit 9 Scenario: No dropped curb  
Unit 10 Medication Issues  
Unit 11 Scenario: Tablets  
Unit 12 Scenario: Extra Slice of Cake  
Unit 13 Feedback: Extra Slice of Cake  
Unit 14 Information on Medication  
Unit 15 Safeguarding Issues  
Unit 16 Scenario: Insulting behaviour  
Unit 17 Safeguarding Responsibilities  
Unit 18 Hygiene and Cleanliness  
Unit 19 Summary  
Module 6 Employment and the Law
Unit 1 What are my employment rights?  
Unit 2 Contract of Employment  
Unit 3 Employed or self employed?  
Unit 4 Employed or Self Employed: Summary  
Unit 5 Inductions  
Unit 6 Scenario: Illness  
Unit 7 Scenario: Fault Finding  
Unit 8 Scenario: Alcohol  
Unit 9 Feedback: Previous Scenarios  
Unit 10 Employment and the Law: Summary  
Module 7 Equality Issues
Unit 1 Equality Issues  
Unit 2 Equality Examples  
Unit 3 Employment and the law scenarios  
Unit 4 Scenario: Maternity  
Unit 5 Scenario: Religious friction  
Unit 6 Scenario: Dietary requirement  
Unit 7 Scenario: Affair  
Unit 8 Feedback: Affair  
Unit 9 Equality: Summary  
Module 8 Assessment & Completion
Unit 1 Summary and Assessment  
Unit 2 Course Completion