This course is for people who want to be, or are already working as, a personal assistant.
It explains more about the role, why it’s a great job, and how you can find work.
It also has useful information about what to expect when you first start and what learning and development you could do.
| Module 1 | Introduction | |
|---|---|---|
| Unit 1 | Welcome | |
| Module 2 | So you want to be a PA? | |
| Unit 1 | So you want to be a PA - Introduction | |
| Unit 2 | What is a Personal Assistant? | |
| Unit 3 | Personal Skills and Values | |
| Unit 4 | PA Skills and Values | |
| Unit 5 | Why become a PA? | |
| Unit 6 | What do PAs do? | |
| Unit 7 | Person Centred Care | |
| Unit 8 | Looking for work as a PA | |
| Unit 9 | Getting the Job | |
| Module 3 | A Good Start | |
| Unit 1 | Module 2: A Good Start - Introduction | |
| Unit 2 | Employment Status | |
| Unit 3 | Your Employment Contract | |
| Unit 4 | Induction | |
| Unit 5 | Confidentiality | |
| Module 4 | Health and Safety | |
| Unit 1 | Health and Safety - Introduction | |
| Unit 2 | Health and Safety | |
| Unit 3 | Risk Assessment | |
| Unit 4 | Moving and Assisting | |
| Unit 5 | Infection Prevention and Control | |
| Unit 6 | Safeguarding | |
| Unit 7 | Medication | |
| Unit 8 | Food Hygiene | |
| Module 5 | Difficult Situations | |
| Unit 1 | Difficult Situations - Introduction | |
| Unit 2 | Communication | |
| Unit 3 | Effective Communication | |
| Unit 4 | Challenges | |
| Unit 5 | Challenging Scenarios | |
| Unit 6 | Working Together | |
| Unit 7 | What can help? | |
| Module 6 | Development and Wellbeing | |
| Unit 1 | Development and Wellbeing Induction | |
| Unit 2 | What is Your Learning Style? | |
| Unit 3 | Training | |
| Unit 4 | Funding for Training | |
| Unit 5 | Wellbeing | |
| Unit 6 | Course Completion |