This course is for people who want to be, or are already working as, a personal assistant.
It explains more about the role, why it’s a great job, and how you can find work.
It also has useful information about what to expect when you first start and what learning and development you could do.
| Module 1 | Introduction |
|---|---|
| Unit 1 | Welcome |
| Module 2 | So you want to be a PA? |
| Unit 1 | So you want to be a PA - Introduction |
| Unit 2 | What is a Personal Assistant? |
| Unit 3 | Personal Skills and Values |
| Unit 4 | PA Skills and Values |
| Unit 5 | Why become a PA? |
| Unit 6 | What do PAs do? |
| Unit 7 | Person Centred Care |
| Unit 8 | Looking for work as a PA |
| Unit 9 | Getting the Job |
| Module 3 | A Good Start |
| Unit 1 | Module 2: A Good Start - Introduction |
| Unit 2 | Employment Status |
| Unit 3 | Your Employment Contract |
| Unit 4 | Induction |
| Unit 5 | Confidentiality |
| Module 4 | Health and Safety |
| Unit 1 | Health and Safety - Introduction |
| Unit 2 | Health and Safety |
| Unit 3 | Risk Assessment |
| Unit 4 | Moving and Assisting |
| Unit 5 | Infection Prevention and Control |
| Unit 6 | Safeguarding |
| Unit 7 | Medication |
| Unit 8 | Food Hygiene |
| Module 5 | Difficult Situations |
| Unit 1 | Difficult Situations - Introduction |
| Unit 2 | Communication |
| Unit 3 | Effective Communication |
| Unit 4 | Challenges |
| Unit 5 | Challenging Scenarios |
| Unit 6 | Working Together |
| Unit 7 | What can help? |
| Module 6 | Development and Wellbeing |
| Unit 1 | Development and Wellbeing Induction |
| Unit 2 | What is Your Learning Style? |
| Unit 3 | Training |
| Unit 4 | Funding for Training |
| Unit 5 | Wellbeing |
| Unit 6 | Course Completion |