Personal assistant support

There are common barriers faced by personal assistants.

  • Work focuses on the specific needs of an individual employer.
  • No two roles are exactly the same.
  • There is no one place of work.
  • There is no one set of policies or procedures.
  • No one particular set of circumstances all PAs will share.
  • There is a lack of access to professional support.
  • Lack of interaction with others in similar situations.
  • Individual employment is a relatively new concept with many unknowns.

This support project exists to tackle these issues.

A peer support network for all PAs

Our aim to support personal assistants overcome the common barriers they face.

We do this by offering support in a number of key areas.

Confidential advice
Employment rights
Conflict resolution

Knowledge base

The PA knowledge base is a collection of articles useful for anyone working as a personal assistant. There's a search function if you're looking for something in particular. We're updating this list all the time, so please do subscribe to the service if you'd like to be informed when new articles are published.

Guidance for individual employers on recruiting self-employed personal assistants

Personal Assistant (PA) employment status is not a matter of choice; it depends on the circumstances. The most likely situation is that your PA should be employed directly by you; it is very rare that a PA would be considered self-employed by HMRC (the UKs tax, payments and customs authority). A PA is likely to […]

DBS Checks – The Basics

Most personal assistants will at some time in their career be asked to provide a DBS check because they are working where there are children or vulnerable people. This bulletin summarises some essential information to help you understand what they are, the process for getting one and who might need to have one. What is […]

Should PAs register with the Care Quality Commission?

As more people are encouraged to have their care and support provided by Personal Assistants (PAs) the role and tasks they are asked to undertake can leave some wondering if they should be registered with the Care Quality Commission (CQC). This bulletin is based on guidance from skills For Care. What is CQC? The Care […]

Browse the PA knoweldge base

Upcoming events

There are no upcoming events.

Join the network.

To become a member of the network simply subscribe to our mailing list.

This ensures you receive regular invites to events and training sessions designed specifically for personal assistants.

Most events are entirely free and will help you get more from your work as a personal assistant.

We won't share your details with anyone else, we promise.

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PA Support
07917 607730

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Confidentiality and impartiality.

The personal assistant support service is entirely confidential and impartial.

To ensure impartiality, the service is run by a professional personal assistant.

To ensure confidentiality, the service is a separate administrative entity to the rest of Active Independence's work.

It is delivered in partnership with Doncaster Metropolitan Borough Council.