There was only a complaints form with the pack I received from Rotherham Prescribing Service, but I want to express my sincere thanks for the service I have received from you.
My health, depression and wellbeing were very low, I had multiple problems to deal with on my own, a husband quadriplegic in a care home with frequent hospital admissions, a trapped nerve affecting my mobility and a seemingly unsolvable problem with his new power chair.
I felt isolated until my GP referred me to your service. At last I felt someone really cared and putting me in touch with other agencies produced life changing results very quickly. I was introduced to Brian Button initially to deal with the problems with my husband’s power chair and that lifted a big weight off my shoulders.
Then I was introduced to Philip Langlands, an independent social worker who has been, and still is, a fantastic liaison with Eden Mobility. He calmed me down a lot too. It is only money!
The icing on the cake has been being awarded the Independent Living Allowance as my mobility and health have deteriorated.
I still feel that I would be able to contact the agency and talk through any further problems.
An absolutely brilliant service.
The very best wishes.”